Contact Center as a Service Market Size Size, Share, Competitive Analysis, Research Methodology, Rapid Growth and Fast Forward Research till 2027 | COVID-19 Effects

  Contact Center as a Service Market Size Research Report:  Information by Function (Automatic Call Distribution, Call Recording, Computer Telephony Integration, Customer Collaboration, Dialer, Interactive Voice Response, Reporting & Analytics, Workforce Optimization, Others), Enterprise Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), Industry (BFSI, Consumer Goods & Retail, Government, Healthcare, IT & Telecom, Travel & Hospitality, Others), and Region (North America, Europe, Asia-Pacific, South America, and Middle East & Africa) - Forecast to 2030 Regional Analysis The global  contact center as a service market size  has been segmented into four regions: North America, Europe, Asia-Pacific, the Middle East and Africa, and South America. The market in North America is expected to grow as a result of the large number of cloud computing businesses that are driving the development of new technologies. In addition, the country's growing number

Operational Technology Security Industry Development Strategy, Future Plans, Competitive Landscape and Trends by Forecast 2027 | COVID-19 Effects

 Global Operational Technology Security Industry Research Report: Information By Component (Solution [OT Endpoint Security, OT Network Segmentation, Anomaly Detection, Incident Response and Reporting and Others] and Services [Managed and Professional {Consulting Services, Deployment & Implementation Services and Others}]), Deployment (On-Premise, Hybrid and Cloud), End-Use Industry (Power & Electrical, Manufacturing, Transportation, Mining and Others) and Region (North America, Europe, Asia-Pacific, Middle East & Africa and South America) - Forecast till 2027

Segmentation:

The global Operational Technology Security Industry has been segmented based on component, deployment, end-use industry, and region.

By component, the Operational Technology Security Industry has been divided into solution and services. The solution segment accounted for the larger market share of 66.7% in 2019, with a market value of USD 9,166.0 million; it is expected to register the higher CAGR of 8.34% during the forecast period. The services segment was valued at USD 4,574.3 million; it is projected to exhibit a CAGR of 7.83%. Operational technology (OT) is a set of hardware and software that detects anomalies in the physical devices and is involved in the monitoring and controlling processes and events in the enterprise. OT security solution is commonly used in industrial control systems (ICS) such as SCADA systems. OT security solutions are also used to control power stations and public transportation. Identifying threat activity at this architectural level is relatively straightforward given that dwell time is high, threat actors often leave visible traces, and there are many sophisticated security tools, services, and other capabilities designed to detect this activity.

Based on deployment, the global Operational Technology Security Industry is segmented based on on-premises, cloud, and hybrid deployments. The on-premise segment accounted for the largest market share of 47.9% in 2019, with a market value of USD 6,578.1 million; it is expected to register a CAGR of 7.37% during the forecast period. The hybrid segment was the second-largest market in 2019, valued at USD 4,924.0 million; it is projected to register the highest CAGR of 9.68%. Along with changing Industry 4.0 trends and the convergence of IT and operational technology (OT) environments, ICS infrastructure is becoming more connected to the outside world to enable production analytics and optimization. This requires converging IT and OT monitoring, security, and remote and on-premises access control capabilities. Many organizations are considering network-access-control (NAC) technology to bridge the gap between service providers and users, offering users with superior device visibility and threat response. This also allows enterprises to anticipate and control how ICS devices are securely accessed. Enterprises in the manufacturing and other industry verticals deploy advanced security systems that comply with their existing on-premises and cloud infrastructure. Cloud services for industrial automation promise significant benefits to industrial enterprises while dramatically increasing industrial attack surfaces. The emerging trend of the Industrial Internet of Things (IIoT) consists of edge industrial devices that are connected to the cloud systems on the Internet. A hybrid cloud is an infrastructure, which an organization can use to bridge cloud and on-premises environments. A hybrid cloud enables organizations to leverage different cloud and on-premises environments. This type of deployment avoids vendor lock-in and enables higher flexibility and availability to enterprises.

The power & electrical segment of the end-use industry in operational technology security accounted for the largest market share of 32.7% in 2019, with a market value of USD 4,449.8 million; it is projected to register an 8.82% CAGR during the forecast period. The manufacturing segment was the second-largest market in 2019, valued at USD 3,088.4 million; it is projected to register the highest CAGR of 9.96%.

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Market Highlights

The Operational Technology Security Industry generated a revenue of USD 13,740.3 billion in 2019 and is expected to reach a market value of USD 24,092.7 billion by 2026, growing at an 8.2% CAGR. In this report, Market Research Future (MRFR) includes the segmentation and dynamics of the market to offer a better glimpse of the market in the coming years.

The Operational Technology Security Industry comprises major sub-segments, including OT endpoint security, OT network segmentation, anomaly detection, incident response, and reporting, and others. OT endpoint security solutions can be applied in control systems in both corporate IT firms and industrial settings. OT zone segmentation is an effective way of mitigating perimeter breaches and prevent intentional and accidental OT and IoT cyber incidents from spreading. Anomaly detection involves enabling proactive incident response by giving the incident response team the ability to hunt for potential risks proactively.

Competitive Analysis

The key players operating in the global Operational Technology Security Industry are VMware, Inc (US), Honeywell International Inc (US), Schneider Electric (France), Cisco Systems, Inc. (US), Broadcom (US), Kaspersky Lab (Russia), General Electric (US), Rockwell Automation, Inc. (US), PAS Global LLC. (US), Fortinet, Inc. (US), Palo Alto Networks (US), Darktrace (UK), and Forescout Technologies Inc. (US).

Regional Analysis

Globally, the operational technology security market has been categorized into five different regions—North America, Europe, Asia-Pacific, Middle East & Africa, and South America. North America is expected to dominate the global operational technology security market throughout the forecast period owing to the presence of advanced connectivity infrastructure and the rising need for network virtualization. Overall, the North America operational technology security market is driven by the continuous demand for such services from multinational companies.

The operational technology security market in North America is growing primarily due to the increasing investments by key market players such as VMware, Inc (US), Honeywell International Inc (US), Cisco Systems, Inc. (US), Broadcom (US), General Electric (US), Rockwell Automation, Inc. (US), PAS Global LLC. (US), Fortinet, Inc. (US), Palo Alto Networks (US), Darktrace (UK), and Forescout Technologies Inc. (US). The region is a global hub for operational technology security. Furthermore, North America is expected to dominate the global operational technology security market throughout the forecast period owing to the presence of advanced connectivity infrastructure and the rising need for network virtualization. Overall, the North America operational technology security market is driven by the continuous demand for such services from multinational companies.

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