Posts

Showing posts with the label Operational Analytics Market Size

Contact Center as a Service Market Size Size, Share, Competitive Analysis, Research Methodology, Rapid Growth and Fast Forward Research till 2027 | COVID-19 Effects

  Contact Center as a Service Market Size Research Report:  Information by Function (Automatic Call Distribution, Call Recording, Computer Telephony Integration, Customer Collaboration, Dialer, Interactive Voice Response, Reporting & Analytics, Workforce Optimization, Others), Enterprise Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), Industry (BFSI, Consumer Goods & Retail, Government, Healthcare, IT & Telecom, Travel & Hospitality, Others), and Region (North America, Europe, Asia-Pacific, South America, and Middle East & Africa) - Forecast to 2030 Regional Analysis The global  contact center as a service market size  has been segmented into four regions: North America, Europe, Asia-Pacific, the Middle East and Africa, and South America. The market in North America is expected to grow as a result of the large number of cloud computing businesses that are driving the development of new technologies. In addition, the country's growing number

Operational Analytics Market Size Forecast, Business Strategy, Research Analysis on Competitive landscape and Key Vendors 2027 | COVID-19 Effects

  Global Operational Analytics Market Size Research Report, By Application (Customer Management, Fraud Detection), by Vertical (Energy & Utilities, Financial Services), by Type (Software, Services) by Deployment (On-Cloud, On-Premise) — Forecast till 2027 COVID-19 Analysis The people during the lockdown have increased the use of digital media and social media more than the pre-lockdown period. Companies at the time of the pandemic have enabled their employees in working from home that has fuelled the usage of platforms like Microsoft Teams. The rising data traffic due to the emergence of IoT technologies and big data has propelled the growth of the operational analytics market. Besides, the growing need for on-cloud deployment of technologies is also accountable for the growth of the market. On-cloud deployment supports remotely working people to operate from any location by offering access to the needed data. The vital application of operational analytics for effective customer ma