Contact Center as a Service Market Size Size, Share, Competitive Analysis, Research Methodology, Rapid Growth and Fast Forward Research till 2027 | COVID-19 Effects

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  Contact Center as a Service Market Size Research Report:  Information by Function (Automatic Call Distribution, Call Recording, Computer Telephony Integration, Customer Collaboration, Dialer, Interactive Voice Response, Reporting & Analytics, Workforce Optimization, Others), Enterprise Size (Small and Medium-Sized Enterprises (SMEs), Large Enterprises), Industry (BFSI, Consumer Goods & Retail, Government, Healthcare, IT & Telecom, Travel & Hospitality, Others), and Region (North America, Europe, Asia-Pacific, South America, and Middle East & Africa) - Forecast to 2030 Regional Analysis The global  contact center as a service market size  has been segmented into four regions: North America, Europe, Asia-Pacific, the Middle East and Africa, and South America. The market in North America is expected to grow as a result of the large number of cloud computing businesses that are driving the development of new technologies. In addition, the country's growing number
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Clickstream Analytics Market Strategic Assessment, Research, Size, Share and Global Expansion by 2027 | COVID-19 Effects

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 Global Clickstream Analytics Market, By Type (Software, Services), By Applications (Click Path and Website Optimization, Customer Analysis, Traffic Analysis), By End-User (Government, BFSI, Telecommunications, Retail, Media and entertainment, Transportation) - Forecast 2027

Industry/ Innovation/Related News

September 30, 2020 ---- Amazon Web Services, Inc. (AWS – the US), an Amazon.com company, announced the general availability of Amazon Timestream, a new time-series database for IoT and operational applications. The new solution can scale processes by 1,000 times faster than relational databases and at as low as 1/10th the cost.

Amazon Timestream’s analytics features provide time series-specific functionality to help customers identify trends and patterns in data in near real-time. This can help customers with overwhelming data buried in industrial equipment, website clickstream logs, data center infrastructure, and many other places, managing complex time-series data at scale and low cost.

Market Highlights

The clickstream analytics market is growing rapidly due to the rising demand for faster and accurate data collection and management processes. Especially, the burgeoning e-commerce sector worldwide is a major clickstream analytics market dynamics. According to Market Research Future (MRFR), the global clickstream analytics market is poised to reach an exponential valuation by 2027, growing at an impressive CAGR throughout the forecast period (2020-2027).

Proliferation of Digital Technologies is a Major Clickstream Analytics Market Trend

Over the years, the digital technology field has expanded significantly. The rapid expansion in the e-commerce field and adoption of mobile technology are key factors increasing digital touchpoints. Moreover, the increasing popularity of smart connected devices creates substantial market demand. Therefore, the clickstream analytics market growth has been huge in the recent past.

Lack of Technical Expertise and the High Initial Investments Restrict the Market Growth

Technical incompetencies and the high initial investment required to implement clickstream analytics are key factors obstructing market growth. Nevertheless, advances in business intelligence, real-time data stream analytics, and machine learning would support the market growth throughout the assessment period.

Covid-19 Impact on the Market

Covid-19 impacted the clickstream analytics market hugely. As many people stayed at home most of the time, the average screen time of people increased significantly. Due to the covid-19 guidelines, people weren’t allowed to go out, which boosted the eCommerce industry and hence the uses of clickstream analytics.

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Segmentation:

The clickstream analytics market forecast is segmented into types, services, applications, developments, end-users, and regions. The type segment is sub-segmented into software, services, and others. The services sib-segment is further bifurcated into managed services, support & maintenance, professional services, consulting services, deployment & integration, and others.

The application segment is sub-segmented into traffic analysis, click path optimization, basket analysis & personalization, website/application optimization, and others. The deployment segment is sub-segmented into on-premises and on-demand.

The end-user segment is sub-segmented into IT & telecommunication, media & entertainment, travel & hospitality, retail & e-commerce, government, and others. The region segment is sub-segmented into Americas, Europe, APAC, and the Rest-of-the-World.

Clickstream Analytics Market - Regional Analysis

North America dominates the global clickstream analytics market. The market growth is driven by the presence of major clickstream solution providers and well-established technology development centers in the region, allowing the early adoption of advanced technologies. Besides, the proliferation of smartphones and connected devices drives the clickstream analytics market growth.

Moreover, the wide adoption of these solutions in the well-established defense sector and traffic management applications increases the region’s clickstream analytics market size. The growing demand for comfort and safety features in the region creates opportunities for market players. With their advanced clickstream technologies, the US and Canada account for considerable clickstream analytics market shares.

Clickstream Analytics Market - Competitive Landscape

Highly competitive, the clickstream analytics market appears to be fragmented, with several well-established players forming a competitive landscape. They strive to deliver reliable, leading-edge solutions and services. Therefore, they invest substantially in R&D to develop adept technologies. Major market players initiate approaches such as mergers & acquisitions, innovation, and expansion. Also, they continuously upgrade and launch new solutions and services, especially in emerging economies.

Major Players:

Players leading the clickstream analytics market include Oracle Corporation (US), Splunk (US), Talend (US), Adobe Systems (US), Verto Analytics (Finland), SAP SE (Germany), AT Internet (US), Google (US), IBM Corporation (US), Webtrends Corporation (US), Vlocity, Inc (US), Connexity (US), Hewlett Packard Enterprise (US), Jumpshot (US), and Microsoft Corporation (US), among others.

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About Market Research Future:

At Market Research Future (MRFR), we enable our customers to unravel the complexity of various industries through our Cooked Research Report (CRR), Half-Cooked Research Reports (HCRR), Raw Research Reports (3R), Continuous-Feed Research (CFR), and Market Research & Consulting Services.

MRFR team have supreme objective to provide the optimum quality market research and intelligence services to our clients. Our market research studies by products, services, technologies, applications, end users, and market players for global, regional, and country level market segments, enable our clients to see more, know more, and do more, which help to answer all their most important questions.

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